Automotive Service Management

Course number : 5060014   ID : 386   
« back to classes page

Overview


Automotive Service Management provides coverage across a wide range of topics that are critically important in the fast-paced, complex world of automotive service management. Exploring over 30 different topics, real-life examples help reinforce key points and concepts. Designed for those in training to enter the automotive service industry, this text also provides sufficient depth and breadth of content to be a valuable resource to support continuing development for industry service professionals.



After completing this course, you should be able to:



Comprehend the automotive repair industry and service market segments

Identify management theories, roles, and principles

Identify techniques for managing finances and maximizing profits

Describe ways for organizing yourself and your business

Identify methods for maintaining customer relations and marketing your services


Languages
English
Course Access Time

Students are given 6 months to complete the program. Extensions are available if needed, fees may apply.

Instructor

This class supported by an Educational Mentor. Our educational mentors have worked or are working in the subject they mentor. Educational Mentors reviews student work, student progress, and interacts with students as needed. They respond to any questions or concerns you might have, as well as encouraging and motivating you to succeed.

Requirements



Internet Access



Broadband or high-speed internet access is required. Broadband includes DSL, cable, and wireless connections.
Dial-Up internet connections will result in a diminished online experience. Moodle pages may load slowly and viewing large audio and video files may not be possible.

Hardware



Windows hardware configurations and processors are acceptable

Mac computers MUST have Microsoft Window Operating Systems over Bootcamp (Bootcamp is a free download from Apple''s website)

1 GB RAM minimum recommended

Operating Systems

Windows XP, Vista or 7 and Mac OS X 10 or higher with Windows

Web Browsers

Google Chrome is highly recommended

Internet Explorer is not recommended as it may not display certain menus and links

Cookies MUST be enabled

Pop-ups MUST be allowed (Pop-up Blocker disabled)

Kindle Reader App is needed for many of our courses (No special equipment needed. This can be downloaded onto your computer.)

Adobe PDF Reader

Media Plug-ins (These may be required depending on your course media.)

Adobe Flash Player (Required for many of our career courses and ALL of our IT courses.)

Adobe Acrobat Reader, Apple Quicktime, Windows Media Player, &/or Real Player

PowerPoint Viewer (Use this if you don''t have PowerPoint)




Class Details

Sessions
Online 24/7

Location

Instructor
Online Class Instructor 

Start Date:upon registration

Tuition: 

$1,795.00


Schedule Information

Date(s) Class Days Times Location Instructor(s)
Online 24/7 TBD Online Class Instructor